Medical Coding Solutions
Compliance and quality-driven inpatient and outpatient clinical coding solutions
High Quality, Clinically Focused, and Cost-effective Medical Coding Services
As a KLAS recognized coding leader, coding over 10 million charts annually, AQuity’s Coding team has the experience and deep domain expertise across all outpatient, inpatient, and profee coding, patient types, hospital, and provider settings.
We deliver measurable healthcare business improvements through a deep understanding of the clinical documentation business process with industry leading technology, and unparalleled service.
AQuity Coding
by the Numbers
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AQuity Clinical Coding Best Practices
When choosing an outsourced Medical Coding solutions provider, it’s critical to limit your search to services who place medical coder certification and ongoing training to keep up with regulation changes at the top of their priority list. Other outsourced coding service best practices followed by AQuity include:
Quality Assurance Processes
Regular audits of statistically valid samplings of each medical coder’s production are essential. Audit results drive additional training and support to ensure optimal performance. The AQuity QA program has evolved over the years to ensure quality results for our customers as well as positive career development support for our staff.
Transparent Reporting and Analytics
Regular reporting for productivity, quality, and turnaround time performance is just the start. Detailed analytics for denials and appeals management must be included to ensure revenue cycle efficiency. In addition to regular reporting, the AQuity Coding services team meets with clients regularly to discuss performance results and corrective action plans as needed.
Data Security and Compliance
Robust security measures are essential for any outsources service provider. Established policies and procedures are the bare minimum while annual third-party audits have become the norm. AQuity undergoes annual SOC 2 Type 2, ISO 27001, and ISO 9001 third-party audits to confirm our security posture, policies, and procedures to provide clients with necessary peace of mind.
Clear Communications / Continuous Feedback/Process Improvement
Service Level Agreements (SLAs) set expectations for the scope of specialties and volumes of charts to be handled, however, open two-way communications are needed to stay ahead of the inevitable census variations and shift coverages. AQuity prides itself in being known for maintaining open lines of communications to ensure positive collaboration and ongoing engagement satisfaction.
Continuous Monitoring of Regulation Changes
Coding regulations are updated regularly and ensuring compliance with those changes requires constant monitoring of government sites. Making sure each medical coder is aware of pending regulation changes and properly trained to adjust their coding practices accordingly is a hallmark of AQuity Coding services, including increased QA efforts for impacted code sets.
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As the most consistent Coding solutions provider according to KLAS, AQuity offers 100% certified professional coders to ensure accuracy and compliance. Contact us today to learn how we reduce your costs while improving your quality KPI results.
Medical Coding Services Key Benefits
Scope
Medical reimbursement depends on accurate coding. AQuity provides 24x7 coverage support for optimal productivity with domestic, offshore, and hybrid delivery options. Our teams are all committed and accountable for the same quality outcomes, providing you with high quality medical coding solutions and maximum allowable reimbursements whether you need full outsourcing or supplementary support for your inhouse team.
Expertise
With 40+ years in the HIM space, AQuity has unmatched expertise in coding, clinical documentation, and compliance with a deep understanding of the overall workflow of healthcare delivery. Our coding and audit division is comprised of expert AHIMA and AAPC credentialed professional coders from the HIM profession with experience in all specialties and patient types.
Quality
Government and payer requirements are constantly changing. AQuity works closely with your team to stay ahead of regulations, ensuring compliance and a 95% or higher coding and audit accuracy rate. We tailor our services to the specific needs and expectations of your organization while reliably yielding quality scores that are measurably above national averages.
Turnaround
Have you experienced any delays in reimbursement? Our knowledgeable team has the background and expertise to ensure accurate coding while also committing to a 24-48 hour turnaround time (TAT). Our TAT facilitates our commitment to organizational Accounts Receivable (A/R) and Discharged, Not Final Billed (DNFB).
Partnership
You deserve a partner you can count on. AQuity assigns a leadership team and client development manager to work alongside you every step of the way, answering questions and proactively solving any potential issues. From implementation through training, monitoring outcomes and auditing, and regular on-site engagement, we set up our customers for success. Our staff will feel like a part of your team.
Audits
AQuity Coding Audit utilizes a code-over-code approach to provide true overall accuracy focusing on both quality and reimbursement outcomes. The process measures coding outcomes consistently across all coders and services, which are reviewed for trends used for focused education/training of both coding staff and clinical staff should a documentation issue arise. Our dedicated audit team has comprehensive knowledge of coding across service types and can provide customized medical coding audits to meet your needs. View our Medical Coding Audits Solutions for more information.
Education
Staying on top of ever-changing medical coding regulations is a difficult task. In addition to providing audit feedback to help your team improve, AQuity’s Medical Coding Solutions offers additional educational opportunities. We offer free monthly webinars on current trends and topics, a monthly coding tip sheet, and a weekly “Cracking the Code” question and answer, and more.
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Medical Coding Solutions Specialist Today
Why Choose AQuity for your
Medical Coding Solutions?
Across various types of facilities and specialties, our coding services help clients achieve improved financial outcomes while also being highly cost competitive. An AHIMA and AAPC certified coder delivers Key Performance Indicator (KPI) results with workflow control, cost, quality, and turnaround time results that produce maximum allowable reimbursements and minimum payer rejects. Here are some of the challenges we help our customers solve:
Staffing Needs
Finding a qualified medical coder is no easy task. AQuity’s access to domestic and global resources provides the staffing you need, whether it’s full outsourcing or supplementary support for your inhouse team. Every medical coder is AHIMA and AAPC certified with experience and deep domain expertise across all patient types, hospital, and provider settings.
Denial Appeals Assistance
Denials happen, but AQuity can help. Our Medical Coding Services reviews any claims that have been returned with unpaid or a change in expected reimbursement. We provide the supporting documentation needed to appeal a denial for codes assigned, incorrect patient type billed, or invalid codes billed. With our clients seeing denial rates under 2%, you can trust AQuity to achieve better clinical and financial results.
Acquiring New or Complex Patient Types
As a growing organization, you may find yourself acquiring new or complex patient types. The right partner at your side helps you tackle the additional work without putting the extra burden on your team. A expert medical coder from AQuity can handle any patient type and has the global bandwidth to take on the extra workload.
Mitigating Costs
Having an in-house team of medical coders is costly. Between the overhead costs, equipment, technology, and other items, our clients see a cost benefit to outsourcing their medical coding needs to AQuity. We provide cost-effective services through a global workforce of certified coders with a 95% or higher coding and audit accuracy rate. Our team helps keep your costs low while achieving better financial results.
Regulatory Changes and Pressure
AQuity helps your organization stay in compliance through ever-changing government and payer regulations while ensuring accurate coding for the highest justifiable reimbursement possible. Our highly trained medical coders are AHIMA and AAPC certified and keep current with changing compliance needs, providing you with quality scores above national averages.
Backlog and DNFB
There’s plenty of reasons for why practices end up with medical coding backlogs, including staffing shortages, complex regulations, and burnout. AQuity Medical Coding Services eliminates your backlogs and improves quality and turnaround time. In addition, we help close the gap on DNFBs for any accounts not billed, which directly impact your bottom line.
Reduced Reimbursement
Does your organization struggle with reimbursement? AQuity’s expert team provides high quality medical coding and turnaround time, reducing reimbursement times, minimizing payer rejects, and maximizing allowable allow reimbursements. Poor quality coding creates inaccuracies and a potential for lost revenue. A medical coder from AQuity has expertise across patient types, providing fast and accurate coding.
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Medical Coding - of Expertise
Sleep Medicine
Whether you’re performing a sleep study, polysomnography, or other therapy and diagnosis of sleep disturbances, using the correct code matters. A medical coder from AQuity is highly trained in various specialties to keep your EHR correctly updated with quick turnaround times.
Neurosurgery
Endoscopy
Palliative Care
Family Medicine
Cardiology
Oncology
The complex world of cancer diagnosis and treatment requires precise clinical documentation to go with it. A highly trained medical coder from AQuyity provides fast and accurate coding with a strong understanding of the difficult specialty.
Rheumatology
Bariatrics
Nephrology
While you treat patients for kidney failure, renovascular hypertension, kidney stones, or other kidney diseases, a professional coder from AQuity’s can handle the difficult coding and documentation that goes with it. We have the broad knowledge of surgical and non-surgical treatments to know the proper coding for each procedure, keeping your organization compliant and operating efficiently.
Internal Medicine
Ophthalmology
Mental Health
Don’t add the extra burden of proper coding on top of your time spent connecting with and treating patients for mental disorders. Let AQuity’s coding staff handle that for you to ensure quick and accurate medical billing while you provide the best care possible.
Infectious Disease
Pediatrics
Hospitalists
Don’t risk losing out on maximum reimbursements. Each expert coder from AQuity knows the exact processes required for every clinical specialty and subspecialty. We’ll handle the complex medical coding while you handle the complex care.
Pain Management
Additional Areas of Expertise Include:
- Breast Health
- Colon and Rectal
- Emergency Department
- Ear, Nose and Throat
- General Surgery
- Gastrointestinal
- Hematology
- Neurology
- OB/GYN
- Orthopedics
- Physical Medicine and Rehab
- Plastics and Reconstruction
- Podiatry
- Pulmonary
- Radiation Oncology
- Trauma
- Urgent Care
- Urology
- Vascular
- Wound Care/Hyperbaric
A Medical Coding Specialist is Standing by to Answer Your Questions
Industry Recognitions
BLACKBOOK - Top-Ranked 2023 Coding Service
Black Book collects client opinions across 18 operational areas to validate key performance indicators completely from the perspective of the end-user client experience.
AQuity has been judged the Top Ranked Coding Service based on Black Book Research’s independent survey results, collected from 1,691 users representing hospitals, health systems, ambulatory facilities, and physician practices.
Customer Reviews
Keeping Your Data
Accessible and Secure
Security and safeguarding customer data has always been our highest priority at AQuity Solutions.
We are committed to continually improving our security posture as evidenced by maintaining certifications for SOC 2 Type 2, ISO 27001, ISO 9001, and KLAS/Censinet Cybersecurity Transparency. We work closely with our IT and Security departments to ensure the data of our clients are protected and accessible to only those permitted to view the data. See our security webpage for more details.
Medical Coding and Compliance
AQuity Medical Coding Solutions maintains compliance with HIPAA, and all government data regulations within the countries we do business. Our Information Security Management System ensures compliance through securing confidential information, utilizing compliant and secure data accessing practices, and promoting safe security measures to all AQuity employees for the security of our clients. AQuity Medical Coding staff is trained annually for HIPAA, GDPR, CMS Fraud, Waste and Abuse, ISO 27001, and social engineering and participates in on-going awareness campaigns to continuously ensure security. See our security webpage for more details.