Virtual Medical Scribing
Industry leading Virtual Scribe program improves physician satisfaction and wellness by reducing EHR/EMR documentation burdens.
Address the number one cause of physician burnout by relieving your providers from their documentation specialist duties that prevent them from engaging with their patients face-to-face.
AQuity leads the industry with flexible workflow models that help our highly trained Virtual Scribes serve as trusted personal assistants. Our scribes offer physician support that goes far beyond basic discrete and non-discrete chart completion.
Reduce physician burnout, increase patient satisfaction, and improve document quality and financial results with industry leading Virtual Scribes.
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Virtual Scribing Workflow
Services
AQuity leads the industry with flexible workflow models that help our highly trained Virtual Scribes serve as trusted personal assistants. Our scribes offer physician support that goes far beyond basic discrete and non-discrete chart completion.
As the dominant industry pioneer in the Virtual Scribe marketplace, AQuity provides top ranked Virtual Scribing services to hundreds of healthcare organizations and thousands of providers coast to coast, boosting clinical and financial results while reducing physician burnout. With flexible delivery options for real-time scribe encounters, recorded encounters (ScribeAssist), or post-encounter note support (DynaScribe), AQuity Virtual Scribes minimize provider keyboarding time, enable increased patient loads during normal workday schedules, and accelerate accurate, content rich chart closures with the details required to optimize relative value units (RVUs).
AQuity Virtual Scribing services provide:
- 20% average increase in daily patient encounters
- 12% average increase in RVUs
- 98% same-day chart closure rates
- Measurably reduced physician burnout
- Recognized as the dominant industry leader in Virtual Scribes
- Scribes can perform basic pre-chart review to prompt physicians based on earlier visit details
- Scribe listens during the encounters and, depending on physician preference, may interact
- Discrete/non-discrete input, including pharmacy and lab orders, reviewed between patients
- Physicians can supplement EHR input between patients by speaking with scribes in real-time
- Encounter documentation is reviewed and typically signed-off prior to seeing the next patient
- Real-Time Virtual Scribes virtual scribing services are billed hourly
- Scribe listens to recording of physician/patient encounter exchanges post-visit (not real-time)
- Physician can further supplement encounter EHR input instructions in between patient visits
- Includes discrete and non-discrete input, including pharmacy and lab orders
- Encounter documentation is reviewed and typically signed-off at the end of shift or next day
- ScribeAssist virtual scribing services are billed hourly
- Scribe is NOT provided with a recording of the physician/patient encounter*
- Physicians provide EHR input instructions post-visit, parallel to traditional dictation efforts
- Unlike transcription, includes discrete and non-discrete input, including pharmacy and lab orders
- Encounter documentation is reviewed and typically signed-off at the end of shift or next day
* DynaScribe is ideal for orthopedics and other extended encounter specialties where minimal encounter details are needed in the clinical documentation.
What type of background does it take to become a Virtual Scribe?
We hire a multitude of different resources, including transcriptionists that are transitioning to live scribing, Medical Students, and Former Medical Assistants and Registered Nurses.
Our domestic resources have around 14-16 months of longevity with our company. Our global resources have a longevity that we count in years rather than months.
Our preferred connection method is via a WiFi-enabled mobile device (iPod, iPhone, iPad, or Android Device) via Microsoft Teams. Other methods of connection are available; however, all require use of Microsoft Teams.
Our virtual scribes can pre-chart the note for the next day’s clinic which saves the provider time by having the note prepped (including deep dives into old notes, lab results, and ready to review before seeing the patient). The virtual scribe will document all aspects of the note, including the HPI, ROS, PE, Assessment and Plan. The virtual scribe is also able to enter patient instructions, capture LOS with the providers prompt, create letters for the patient, and send notes to referring physicians. Virtual scribes can pend most CPOE for a physician to review and send once the note is signed.
A scribe cannot send orders or pend orders for narcotic/opioid medication. A scribe can never sign the chart for the provider. A scribe can not speak to patients without the physician prompting. A scribe can not call patients or schedule patients. A scribe can not print or physically scan items.
Please reach out to your account executive to discuss all pricing options.