Medical Transcription Services and Solutions
High quality medical transcription services are still the best way to document for many healthcare professionals.
Clinical Document Creation Solutions
and Medical Transcription
AQuity’s clinical documentation creation solutions, including medical transcription outshine our competitors for quality and service, earning Best in KLAS Medical Transcription Service honors five consecutive years and named Top Ranked Clinical Documentation / Transcription Service by BlackBook nine years in a row. Led by a dedicated Customer Relationship Management team and automated reporting, our clients benefit from unparalleled process visibility, documentation workflow control, and cost management.
AQuity Transcription
Service by the Numbers
Learn More About Transcription
AQuity Transcription
Service Provides
Clinical document creation is the lifeblood to every healthcare organization’s ongoing patient care and financial performance. To protect that investment, AQuity medical transcription solutions operates as a seamless extension of your medical practice, delivering industry-leading quality, fast turnaround times, and unmatched security backed by multiple third-party accreditations.
AQuity Medical Transcription service provide:
- A leader in the medical transcription industry, AQuity is top ranked by KLAS and Black Book multiple years running
- Exceptional full workflow process visibility
- Superior customer service
- Industry-leading experience in all specialties
Medical Transcription Key Benefits
Expedited
Implementation
AQuity can get you started right away with our transcription service. We know how crucial it is to keep momentum as you make the switch to outsourcing. That’s why we fast track services to meet your go-live timeline, providing quick turnaround times and accurate reports from the start.
Tailored Transcription documentation workflows
We partner with clients to create customizable workflows to meet their individual goals and make their workload simpler and faster. By identifying problem areas, AQuity helps improve your overall efficiencies in a way that’s convenient and cost effective for you.
Emergency Backup
Services
When your health information systems go down, it creates a trickle-down effect of lost transcription, backups in providing care, and ultimately revenue. But emergency backup services with AQuity keeps your medical practice operating in the event of a cyber-attack or other emergency.
Exceptional
Turnaround Times
Finding the time to transcribe patient notes is an extra burden on healthcare professionals, but EHR documentation must be completed in a timely manner. AQuity medical transcriptionists meet more than 97% of turnaround times, allowing providers to spend more time with patients and meeting EHR requirements.
High Quality, Accurate Clinical Transcription
It’s easy to make mistakes when juggling too many different tasks. An experienced AQuity transcriptionist relieves physician burden and improve quality and accuracy with an average quality score of more than 99%.
Flexible Clinical Documentation Options
Each medical practice is unique with their own health information systems and preferences. We meet individual needs within our clients’ preferred systems. From voice recordings to computer-assisted physician documentation (CAPD), our transcriptionists have the medical terminology for all medical specialties. We cover everything acute care, ambulatory, and everything in between.
Unique
Reporting
We don’t just provide you with accurate reports, we help you look at the data that really matters. AQuity easily tracks transcription-influenced Key Performance Indicators (KPIs) that support the health of your business with our unique reporting and workflow analytics. This provides you with a better understanding of your healthcare business.
Speak With a Medical Transcription Solutions Specialist Today
AQuity is recognized year after year by healthcare executives, HIM depart managers, and end user providers through KLAS and Black Book as the leading Medical Transcription Service provider. Contact us today to learn what we can do for you.
How Our Service Work
Here is an outline of our medical transcription process made up of three key steps:
1 Dictation
2 Transcription
Medical records are transcribed by a transcriptionist with the support of back-end speech recognition with 100% sight and sound editing to ensure optimal workflow efficiency and accuracy.
3 Distribution
Our Workflow
in Detail
As the largest and most recognized Medical Transcription solution provider, AQuity has the most secure and mature technology, workflow, and client service support infrastructure in the industry. Contact us today to learn why we succeed with other provider organizations and individual physicians just like you.
Why Choose AQuity for your Medical Transcription?
Transcribing creating clinical documentation takes time. That’s time away from patient care and an extra burden on healthcare providers. AQuity can relieve that burden with an expertly trained medical transcriptionist who can improve your record quality and accessibility, not to mention saving you time and money. And when providers can focus their attention on care rather than clinical documentation, it often leads to improved patient satisfaction.
Expedited Implementation
When you’re ready to make the switch, the last thing you want to do is sit and wait. AQuity adapts to your timeline, expediting if needed, to begin services as quickly as you require. We make it as easy and seamless as possible, so you don’t experience any unnecessary delays.
Accuracy
Tiny errors lead to big mistakes. It’s something AQuity takes seriously. Our highly trained transcriptionists are experts in medical terminology, and act as the gatekeepers for accurate medical records. They catch any potential issues that may affect patient care or reimbursement while also working with clients to know their specific workflows and preferences. Our medical transcriptionists are proud of the high-quality work they provide, and it shows with over a 99% average quality score.
Security
With over 45 years of experience helping our healthcare customers of all types and sizes in the industry, we understand just how important security is when it comes to the data surrounding your patients and business. We meet all industry regulations with a combination of best practice and technology subject to third-party audits and maintain multiple certifications. We update and improve each security measure to accommodate for changes and emergencies at every stage, and our customers can call in at any time with a security question or technical problem. View our certification
Fast Turnaround
Patient care can’t wait, and neither can the clinical documentation that goes with it. Delays can impact providers’ schedules and reimbursement. AQuity’s global workforce means we can meet quick turnaround times without sacrificing quality. You receive a complete, accurate record, and the provider can focus on quality patient visits.
Quality
AQuity consistently exceeds national averages when it comes to quality scores. Our staff is comprised of industry experts that are constantly evaluating new opportunities to improve the service we provide to our customers. We have cross-functional teams that monitor, track, trend, and provide detailed feedback on quality performance. In addition, our experienced quality teams provide feedback to our employees, so they continuously gain knowledge and improve.
Customer Care
You should never feel like a number when you need support. At AQuity, our Customer Care Representatives (CCR) start their relationship with the customer in the implementation process and continue forward with them, building a strong and lasting relationship. The trust we build with our customers is evident when they rely on our industry expertise for decision making and when choosing AQuity for additional business.
Audit Team
Auditing for quality control is so important to our business that we have a dedicated Audit Team. Our quality management program ensures we meet customers’ expectations as well as our own internal measures for quality sampling. We audit over half a million jobs per year, ensuring that our customers get an unbiased overview of the quality that is delivered to them. We perform audits on the overall health of our accounts, on individual healthcare documentation specialist’s performance, customer feedback audits, and even provide focused audits by request to address specific concerns. The feedback from those audits is used by our production staff to continue education and improvement.
Human Touch
There’s something that AI can never fully replace: our people. The complexity of clinical documentation requires a human eye to catch any mistakes that may happen with voice recognition. Every report you receive from AQuity is created by a dedicated medical transcriptionist. Every document has been reviewed and edited by one of our expert staff members that has received specialty training. Our team has developed and implemented multiple tools to assist in the education and support of the healthcare documentation staff, so you can be assured that the record we return is accurate, complete, and is ready for you to sign off.
Speak with a Solutions Specials Today
Among medical transcription companies, AQuity is recognized year after year by healthcare executives, HIM depart managers, and end user providers through KLAS and Black Book as the leading Medical Transcription Service provider. Contact us today to learn what we can do for you.
Our Medical Transcriptionists
Specialize in Over 50 Fields
Orthopedics
Surgery/Surgery Center
While surgeons are treating disease, our transcription services team tackles the behind-the-scenes clinical documentation. That leaves the medical staff to focus on life saving operations instead of paperwork.
Cardiology
Family Practice
Family medicine doctors do it all. We take the administrative burden off them, so they can focus on what they love – continuing and comprehensive healthcare for patients of all ages, including babies, children, pregnant women, and the elderly. Whether in clinic or hospital environments, an Aquity transcriptionist take care of the medical records.
Pulmonary
An AQuity Clinical Documentation Specialist will proficiently transcribe all respiratory medicine records from the providers dictated notes. Accurate medical records are essential to diagnose and treat lung conditions, such as asthma, bronchitis, or chronic lung diseases.
Hematology/Oncology
The diagnosis, treatment, and prevention of blood diseases and cancer requires extensive and complex clinical documentation. Our team receives specialty training to complete accurate documentation surrounding such diseases as iron deficiency anemia, hemophilia, sickle cell disease, leukemia, and lymphoma, among others.
Radiology
Psychiatry/Psychology
Treating the mind is just as important as treating the body, and the clinical documentation to go with it is no different. Our highly trained staff complete all types of work related to behavioral disorders, depression, major thought disorders, and all mental/behavioral health diagnoses.
Ophthalmology
While you’re treating patients for conditions affecting the anatomy, physiology, and diseases of the eye, you can expect to see (pun intended) fast, complete, and accurate documentation from AQuity’s dedicated team. Our specialists have extensive knowledge in all areas related to eye conditions and the treatment surrounding them.
Dermatology
A unique specialty such as dermatology needs a team that understands all the aspects that go with it. Our skilled staff are familiar with the terminology and conditions affecting treatment of the skin and its diseases and can provide quick and accurate turnarounds.
Neurology
Acute Care
Although the treatment may be brief, acute care has a significant impact on patient health. An AQuity medical transcriptionist correctly documents everything you need for treatment of severe injuries or episodes of illnesses, medical conditions, or recovery from surgery for follow-up and future treatment.
OB/GYN
Dental
Gastroenterology
Podiatry
Urgent Care
Pediatrics
Providing the highest quality patient care when it comes to children requires precise and clear reports. A highly trained AQuity Clinical Documentation Specialist will catch errors and deliver accurate reports.
Additional Areas of Expertise Include:
- Multi-Specialty
- Oncology
- Internal Medicine
- Rehabilitation
- Physical Therapy
- Pain Management
- Nephrology
- Allergy Asthma and Immunology
- ENT
- Infectious Disease
- Infertility
- Long-Term Care
- Geriatry
- Physiatry
- Electrophysiology
- Orthotics
- Vascular
- General Medicine
- Maternal & Fetal Medicine
- Anesthesiology
- Chiropractic Radiology Pathology
- Rheumatology
- Urology
- Radiation Oncology
- Hospitalist
- Rheumatology
- Occupational Medicine
- Sleep Medicine
- Endocrinology
AQuity Transcription Services FAQ
Has AQuity earned any industry recognition or awards for transcription services?
Can AQuity accommodate complex workflows?
How long does it take to implement a new customer from contract signature to go-live date?
What does AQuity do to ensure the quality of delivered documents?
What is the average turnaround time for processing documents?
A Transcription Specialist is Standing by to Answer Your Questions
AQuity is recognized year after year by healthcare executives, HIM depart managers, and end user providers through KLAS and Black Book as the leading Medical Transcription Service provider. Contact us today to learn what we can do for you.
Industry Recognitions
KLAS - Best in KLAS for Transcription Services
Best in KLAS annual awards recognize software and services companies who excel in helping healthcare professionals improve patient care and care delivery business operations. All rankings are a direct result of feedback from providers and healthcare executives over the last year. A Best in KLAS award signifies to the healthcare industry the commitment and partnership that the top vendors should provide.
AQuity has been named the Best in KLAS Medical Transcription Service vendor the past five years.
BLACKBOOK - Top-Ranked Clinical Documentation / Transcription Service
Black Book collects client opinions across 18 operational excellence key performance indicators completely from the perspective of the end-user client experience.
AQuity has been judged the Top Ranked Medical Transcription Service for nine consecutive years, including earning the highest scores in 11 of 18 categories the past two years, far outpacing the 20-vendor field.
Customer Reviews
Keeping Your Data
Accessible and Secure
Security and Safeguarding customer data has always been our highest priority at AQuity Solutions.
We are committed to continually improving our security posture as evidenced by maintaining certifications for SOC 2 Type 2, ISO 27001, ISO 9001, and KLAS/Censinet Cybersecurity Transparency. We work closely with our IT and Security departments to ensure the data of our clients are protected and accessible to only those permitted to view the data. See our security webpage for more details.
Medical Transcription
and Compliance
AQuity maintains compliance with HIPAA, and all government data regulations within the countries we do business. Our Information Security Management System ensures compliance through securing confidential information, utilizing compliant and secure data accessing practices, and promoting safe security measures to all AQuity employees for the security of our clients.
AQuity Medical Transcription staff is trained annually for HIPAA, GDPR, CMS Fraud, Waste and Abuse. ISO 27001 and social engineering and participates in on-going awareness campaigns to continuously ensure security. See our security webpage for more details.
