Medical Transcription Services and Solutions
High quality medical transcription services are still the most effective way to document for many healthcare professionals.
Clinical Document Creation Solutions
and Medical Transcription
AQuity’s clinical documentation creation solutions, including medical transcription outshine our competitors for quality and service, earning Best in KLAS Medical Transcription Service honors five consecutive years and named Top Ranked Clinical Documentation / Transcription Service by BlackBook nine years in a row. Led by a dedicated Customer Relationship Management team and automated reporting, our clients benefit from unparalleled process visibility, documentation workflow control, and cost management.
Medical Transcription Services
Clinical document creation is the lifeblood to every healthcare organization’s ongoing patient care and financial performance. To protect that investment, AQuity medical transcription services and solutions operate as a seamless extension of your medical practice, delivering industry-leading quality, fast turnaround times, and unmatched security backed by multiple third-party accreditations.
AQuity Medical Transcription service provide:
- Top ranked by KLAS and Black Book multiple years running
- Exceptional full workflow process visibility
- Superior customer service
- Industry-leading experience in all specialties
Medical Transcription Key Benefits
Expedited
Implementation
AQuity can get you started right away with medical transcription services. We know how crucial it is to keep momentum as you make the switch to outsourcing. That’s why we fast track services to meet your go-live timeline, providing quick turnaround times and accurate reports from the start.
Tailored Transcription documentation workflows
We partner with clients to create customizable workflows to meet their individual goals and make their workload simpler and faster. By identifying problem areas, AQuity helps improve your overall efficiencies in a way that’s convenient and cost effective for you.
Emergency Backup
Services
When your health information systems go down, it creates a trickle-down effect of lost transcription, backups in providing care, and ultimately revenue. But emergency backup services with AQuity keeps your medical practice operating in the event of a cyber-attack or other emergency.
Exceptional Turnaround Times
Finding the time to transcribe patient notes is an extra burden on healthcare professionals, but EHR documentation must be completed in a timely manner. AQuity medical transcriptionists meet more than 97% of turnaround times, allowing providers to spend more time with patients and meeting EHR requirements.
High Quality, Accurate Transcription
It’s easy to make mistakes when juggling too many different tasks. Our experienced transcriptionists relieve physician burden and improve quality and accuracy with an average quality score of more than 99%.
Flexible Transcription
Options
Each medical practice is unique with their own health information systems and preferences. We meet individual needs within our clients’ preferred systems. From voice recordings to computer-assisted physician documentation (CAPD), our transcriptionists have the medical terminology for all medical specialties. We cover everything acute care, ambulatory, and everything in between.
Unique
Reporting
We don’t just provide you with accurate transcriptions, We help you look at the data that really matters. AQuity easily tracks transcription-influenced Key Performance Indicators (KPIs) that support the health of your business with our unique reporting and workflow analytics. You receive professional medical transcription and a better understanding of your healthcare business.
Speak With a
Medical Transcription Solutions Specialist Today
AQuity is recognized year after year by healthcare executives, HIM depart managers, and end user providers through KLAS and Black Book as the leading Medical Transcription Services provider. Contact us today to learn what we can do for you.
How Our Service Work
1 Dictation
Providers have the flexibility to capture dictation using a dedicated handheld recorder, land line telephone, tethered speech mic, or their cell phones/mobile device based on personal preference.
2 Transcription
Medical records are transcribed with the support of back-end speech recognition with 100% sight and sound editing to ensure optimal workflow efficiency and accuracy.
3 Distribution
Completed reports are directly uploaded into your EHR through a secure interface and can optionally be distributed to or accessible through a secure email, printer, fax, or AQuity’s mobile app.
Our Workflow
in Detail
As the largest and most honored Medical Transcription solutions provider, AQuity has the most secure and mature technology, workflow, and client service support infrastructure in the industry. Contact us today to learn why we succeed with other provider organizations and individual physicians just like you.
Medical Transcription
by the Numbers
Why Choose AQuity for your
medical transcription services?
Medical transcription takes time. That’s time away from patient care and an extra burden on healthcare providers. AQuity can relieve that burden with expertly trained medical transcriptionists who can improve your record quality and accessibility, not to mention saving you time and money. And when providers can focus their attention on care rather than clinical documentation, it often leads to improved patient satisfaction.
Expedited Implementation
When you’re ready to make the switch to outsourced medical transcription, the last thing you want to do is sit and wait. AQuity adapts to your timeline, expediting if needed, to begin services as quickly as you require. We make it as easy and seamless as possible, so you don’t experience any unnecessary delays.
Accuracy
Tiny errors lead to big mistakes. It’s something AQuity takes seriously. Our highly trained transcriptionists are experts in medical terminology, and act as the gatekeepers for accurate medical records. They catch any potential issues that may affect patient care or reimbursement while also working with clients to know their specific workflows and preferences. Our medical transcriptionists are proud of the high-quality work they provide, and it shows with over a 99% average quality score.
Security
With over 45 years of experience helping our healthcare customers of all types and sizes in the industry, we understand just how important security is when it comes to the data surrounding your patients and business. We meet all industry regulations with a combination of best practice and technology subject to third-party audits and maintain multiple certifications. We update and improve each security measure to accommodate for changes and emergencies at every stage, and our customers can call in at any time with a security question or technical problem. View our certification
Fast Turnaround
Patient care can’t wait, and neither can the clinical documentation that goes with it. Delays can impact providers’ schedules and reimbursement. AQuity’s global workforce means we can meet quick turnaround times without sacrificing quality. You receive a complete, accurate record, and the provider can focus on quality patient visits.
Quality
AQuity consistently exceeds national averages when it comes to quality scores. Our staff is comprised of industry experts that are constantly evaluating new opportunities to improve the service we provide to our customers. We have cross-functional teams that monitor, track, trend, and provide detailed feedback on quality performance. In addition, our experienced quality teams provide feedback to our employees so they continuously gain knowledge and improve.
Customer Care
You should never feel like a number when you need support. At AQuity, our Customer Care Representatives (CCR) start their relationship with the customer in the implementation process and continue forward with them, building a strong and lasting relationship. The trust we build with our customers is evident when they rely on our industry expertise for decision making and when choosing AQuity for additional business.
Audit Team
Auditing for quality control is so important to our business that we have a dedicated Audit Team. Our quality management program ensures we meet customers’ expectations as well as our own internal measures for quality sampling. We audit over half a million jobs per year, ensuring that our customers get an unbiased overview of the quality that is delivered to them. We perform audits on the overall health of our accounts, on individual healthcare documentation specialist’s performance, customer feedback audits, and even provide focused audits by request to address specific concerns. The feedback from those audits is used by our production staff to continue education and improvement.
Human Touch
There’s something that AI can never fully replace: our people. The complexity of medical transcription requires a human eye to catch any mistakes that may happen with voice recognition. Every transcript you receive from AQuity has been reviewed and edited by one of our expert staff members that has received specialty training. Our team has developed and implemented multiple tools to assist in the education and support of the healthcare documentation staff so you can be assured that the record we return is accurate, complete, and is ready for you to sign off.
Speak With a Medical Transcription Solutions Specialist Today
AQuity is recognized year after year by healthcare executives, HIM depart managers, and end user providers through KLAS and Black Book as the leading Medical Transcription Services provider. Contact us today to learn what we can do for you.
Learn More About Medical Transcription
Medical Transcription Services Testimonials by KLAS Research
Listen to what our clients had to say to KLAS about our medical transcription services.
Read this thoughtful article on the impact of AI and tech on documentation and how to right the ship.
This client success story highlights how an AQuity client successfully adopted hands-free documentation.
Over 50 Areas of Medical Transcription Expertise
AQuity’s medical transcriptionists have industry leading expertise in all specialty areas. We have over 45 years of experience working with healthcare providers and are committed to delivering the highest level of quality patient care documentation. Our transcriptionists must pass assessments that require them to demonstrate proficiency in our system functionality, as well as in medical transcription results. Our skilled team has extensive knowledge in over 50 areas of medical transcription, including:
Orthopedics
Our team accurately transcribes all areas of orthopedic surgery and medicine, no matter how complex the case. Whether it’s related to spine diseases, sports injuries, degenerative diseases, infections, tumors, congenital disorders or simply anything related to the musculoskeletal system, we have it covered.
Surgery/Surgery Center
While surgeons are treating disease, our transcriptionists tackle the behind-the-scenes documentation. That leaves the medical staff to focus on life saving operations instead of paperwork.
Cardiology
What’s more important than having heart? Keeping it healthy. Our experience covers medical transcription for all treatments related to the heart, blood vessels, and circulatory system, including heart defects, coronary artery disease, heart rhythm problems, valvular heart disease, and heart failure.
Family Practice
Family medicine doctors do it all. We take the administrative burden off them so they can focus on what they love – continuing and comprehensive healthcare for patients of all ages, including babies, children, pregnant women, and the elderly. Whether in clinic or hospital environments, our transcriptionists take care of the medical records.
Pulmonary
Our team of skilled medical transcriptionists proficiently transcribe all respiratory medicine records. Accurate medical records are essential to diagnose and treat lung conditions, such as asthma, bronchitis, or chronic lung diseases.
Hematology/Oncology
The diagnosis, treatment, and prevention of blood diseases and cancer requires extensive and complex clinical documentation. Our team receives specialty training to complete accurate transcriptions surrounding such diseases as iron deficiency anemia, hemophilia, sickle cell disease, leukemia, and lymphoma, among others.
Radiology
Whether diagnostic or interventional radiology, having accurate documentation is needed to make the best medical decision for the patient. Our staff can handle all the medical terminology and notes related to imaging technology used to diagnose and treat disease.
Psychiatry/Psychology
Treating the mind is just as important as treating the body, and the clinical documentation to go with it is no different. Our highly trained staff complete all types of medical transcription related to behavioral disorders, depression, major thought disorders, and all mental/behavioral health diagnoses.
Ophthalmology
While you’re treating patients for conditions affecting the anatomy, physiology, and diseases of the eye, you can expect to see (pun intended) fast, complete, and accurate medical transcription from AQuity’s dedicated team. Our specialists have extensive knowledge in all areas related to eye conditions and the treatment surrounding them.
Dermatology
A unique specialty such as dermatology needs a transcription team that understands all the aspects that go with it. Our skilled staff are familiar with the terminology and conditions affecting treatment of the skin and its diseases and can provide quick and accurate turnarounds.
Neurology
The nervous system is a complex and sophisticated system, requiring a complex and sophisticated medical record to go with it. AQuity’s medical transcriptionists are trained in the terminology and documentation needed for conditions involving the brain, spinal cord, and peripheral nerves.
Acute Care
Although the treatment may be brief, acute care has a significant impact on patient health. Our medical transcriptionists correctly document everything you need for treatment of severe injuries or episodes of illnesses, medical conditions, or recovery from surgery for follow-up and future treatment.
OB/GYN
Obstetrics and gynecology practices require a special kind of care to treat the female reproductive system as well as prenatal, delivery, and postnatal stages of pregnancy. AQuity can handle the clinical documentation while the provider focuses on quality care during these important life stages.
Dental
Our medical transcription team knows all the specialty terminology related to evaluation, diagnosis, and treatment for oral medicine. We can provide professional documentation to support your patient’s dental care.
Gastroenterology
Treating gastrointestinal tract diseases and pathology requires extensive knowledge on the esophagus, stomach, liver, pancreas, and more. AQuity’s team are experts in the area and can proficiently and accurately transcribe your notes and other documentation.
Podiatry
Keeping your patients on their feet is your top priority. Ours is delivering accurate transcripts on schedule so that you can provide the best care possible. Our team is experienced with the terminology and treatment of podiatry disorders.
Urgent Care
The fast-paced world of urgent care requires a broad understanding of illnesses and injuries. Accurate medical records are a necessity, and our highly skilled staff can precisely transcribe your notes and reports.
Pediatrics
Providing the highest quality patient care when it comes to children requires precise and clear reports. Our highly trained team of medical transcriptionists catch errors and deliver accurate documentation.
Additional Areas of Expertise Include:
- Multi-Specialty
- Oncology
- Internal Medicine
- Rehabilitation
- Physical Therapy
- Pain Management
- Nephrology
- Allergy Asthma and Immunology
- ENT
- Infectious Disease
- Infertility
- Long-Term Care
- Geriatry
- Physiatry
- Electrophysiology
- Orthotics
- Vascular
- General Medicine
- Maternal & Fetal Medicine
- Anesthesiology
- Chiropractic Radiology Pathology
- Rheumatology
- Urology
- Radiation Oncology
- Hospitalist
- Rheumatology
- Occupational Medicine
- Sleep Medicine
- Endocrinology
Medical Transcription FAQ
Has AQuity earned any industry recognition or awards for transcription services?
AQuity Solutions Medical Transcription Services have been rated 'Best in KLAS' five times by senior healthcare executives and administrators in addition to being judged 'Top Ranked' by BlackBook nine times through surveys of end users.
Can AQuity accommodate complex workflows?
Yes, AQuity Medical Transcription Services identify problem areas in complex workflows and figure out how to efficiently complete tasks. We create customizable workflows for tasks that appear more complex.
How long does it take to implement a new customer from contract signature to go-live date?
We are able and capable of adapting to our client’s timeline to go live. We can fast track, expedite, and stand up services as quickly as our clients need us to. This is a huge differentiator that sets us apart from our competitors. For a typical one-location implementation (or more if they all use the same interfaces) our turnaround time is on average 53 days from kick off call to go live.
What does AQuity do to ensure the quality of delivered documents?
AQuity Medical Transcription’s audit team is an integral piece of AQuity’s quality management program to ensure we are meeting customer expectation, as well as our own internal measures for quality sampling. Audits are conducted across several different platforms on a continual basis to assess the overall health of an account and results are made available to our employees and customer base on a timely basis.
What is the average turnaround time for processing documents?
Average TAT was 3.6 hours in April 2023
Speak With a
Medical Transcription Solutions Specialist Today
AQuity is recognized year after year by healthcare executives, HIM depart managers, and end user providers through KLAS and Black Book as the leading Medical Transcription Services provider. Contact us today to learn what we can do for you.
Industry Recognitions
KLAS - Best in KLAS for Transcription Services
Best in KLAS annual awards recognize software and services companies who excel in helping healthcare professionals improve patient care and care delivery business operations. All rankings are a direct result of feedback from providers and healthcare executives over the last year. A Best in KLAS award signifies to the healthcare industry the commitment and partnership that the top vendors should provide.
AQuity has been named the Best in KLAS Medical Transcription Service vendor the past five years.
BLACKBOOK - Top-Ranked Clinical Documentation / Transcription Service
Black Book collects client opinions across 18 operational excellence key performance indicators completely from the perspective of the end-user client experience.
AQuity has been judged the Top Ranked Medical Transcription Service for nine consecutive years, including earning the highest scores in 11 of 18 categories the past two years, far outpacing the 20-vendor field.
Customer Reviews
Keeping Your Data
Accessible and Secure
Security and Safeguarding customer data has always been our highest priority at AQuity Solutions.
We are committed to continually improving our security posture as evidenced by maintaining certifications for SOC 2 Type 2, ISO 27001, ISO 9001, and KLAS/Censinet Cybersecurity Transparency. We work closely with our IT and Security departments to ensure the data of our clients are protected and accessible to only those permitted to view the data. See our security webpage for more details.
Medical Transcription
and Compliance
AQuity Medical Transcription Services maintains compliance with HIPAA, and all government data regulations within the countries we do business. Our Information Security Management System ensures compliance through securing confidential information, utilizing compliant and secure data accessing practices, and promoting safe security measures to all AQuity employees for the security of our clients.
AQuity Medical Transcription staff is trained annually for HIPAA, GDPR, CMS Fraud, Waste and Abuse. ISO 27001 and social engineering and participates in on-going awareness campaigns to continuously ensure security. See our security webpage for more details.