February 3, 2020 – Cary, NC – Aquity Solutions has been recognized by KLAS Research as the 2020 transcription service Category Leader. This marks the second consecutive year Aquity has been recognized by their clients through independent market surveys as the top transcription service provider in the industry. KLAS Research annually bestows health IT and healthcare services Best in KLAS and Category Leader recognitions based on statistically valid sampling of active clients of competing vendors.
“We’ve made significant investments over the years to ensure quality results and customer satisfaction,” added Regina Buchwald, VP of Aquity’s transcription services division. “Our quality and client satisfaction measures have improved each of the past five years and we continue to strive for additional improvements. In such a competitive market, we’re proud to set the bar for what should be expected. KLAS rankings are important to our clients and we put a lot of emphasis on performing well against their expectations.”
“In an industry that continues to compress due to the growth of alternate documentation creation methods, Aquity continues to grow our transcription client base and overall volumes,” noted Jason Kolinoski, Aquity’s COO. “Especially in specialties less adaptive to alternative methods, such as radiology and pathology or for clients with non-standard workflows driven by unique technology restrictions, our flexible best of breed technology platform, mature service processes, and global labor cost advantages continue to earn business away from our competitors. This KLAS recognition confirms that our clients recognize us for delivering better value and better results than anyone else in the market.”
Aquity Solutions delivers superior clinical and financial results to healthcare provider clients through outsourced services. Headquartered in Cary, NC, Aquity employs over 7,000 clinical documentation specialists throughout the U.S., India, Australia, Canada, and the U.K. for medical transcription, medical coding, virtual scribing, and interim management services. With over 45 years of experience, the company is recognized by KLAS and Black Book as a leading vendor in multiple disciplines. Aquity is privately held.
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