Your Virtual Partner for Improved
Clinical and Financial Outcomes
Optimizing your ROI for the ever-shifting
balance between IT & human support
AQuity Solutions delivers superior clinical and financial results to healthcare provider clients through outsourced services. Headquartered in Cary, NC, AQuity employs over 7,000 clinical documentation specialists throughout the U.S., India, Australia, Canada, and the U.K. for physician office services, provider documentation solutions, coding and revenue cycle management, and additional documentation services. With over 45 years of experience, the company is recognized by KLAS and Black Book as a leading vendor in multiple disciplines. AQuity is a wholly owned subsidiary of IKS Health.
About IKS Health:
IKS Health takes on the chores of healthcare—spanning administrative, clinical, and operational burdens—so that clinicians can focus on their core purpose: delivering great care. Combining pragmatic technology and dedicated experts, IKS enables stronger, financially sustainable enterprises. IKS’s Care Enablement Platform delivers data-driven value and expertise across the care journey, and IKS is a partner for clinician enterprises looking to effectively scale, improve quality and achieve cost savings through forward-thinking solutions. Founded in 2006, IKS’s global workforce supports large health systems across the United States. For more information, visit ikshealth.com.
Serving over 2,500 healthcare organizations nationwide
Over 45 years of experience in HIM & RCM support services
Recognized industry leader for data security and privacy
Proven onshore/offshore equal quality labor options
Partner for ever evolving balance of human/technology solutions
Our History
AQuity Solutions was founded on February 1, 2019, as a dedicated outsourced clinical documentation labor service. Initially created with the production workforce portion of the former M*Modal business when their technology assets were acquired by 3M, AQuity’s legacy traces back to 1984 with the formation of MedQuist as a consolidation of small regional transcription labor services in the Northeast.
In our more than 45 years of continuous operations serving the U.S. healthcare marketplace, our team has had a variety of owners, yet has evolved through a balance of strong organic growth as well as mergers and acquisitions to become the premier supplier of medical records business process outsourcing, as evidenced by our top rankings with both KLAS and Black Book.
Through the roll-up of legacy technology leaders such as Lanier, Digital Voice, Inc., and SpeechMachines, along with premier labor businesses such as CBay, Spheris, and scores of smaller, highly respected regional players, MedQuist, then M*Modal became a dominant force in the U.S. healthcare market.
As we forge our future path, we are committed to the business roots that have made us successful to date. Highly trained staff, supported by industry-leading technology, who are dedicated to delivering cost-effective services that support the clinical and financial outcomes of the healthcare provider organizations we serve. Technologies will come and go, processes and regulations will evolve, but in the end, service is delivered by people. With AQuity, you are supported by the same individuals and the same commitment you have come to know and trust. That is our history and that is our future.
AQuity Solutions’ mission is to improve physician wellness and organizational efficiency through cost-effective outsourced clinical documentation services that deliver improved clinical and financial results.
Through dynamic optimization of skilled human labor services and proven technologies, AQuity will set the industry standard for metric driven clinical documentation process results. We will recruit, train, and incentivize top global talent to deliver superior services recognized equally for their operational expertise and commitment to physician satisfaction, patient care and organizational outcomes.
In pursuit of this vision, the actions of our executives, corporate staff, and production employees will be guided by:
- Integrity: AQuity’s high standards define our reputation.
- Security: Ensuring data protection customers can rely on.
- Innovation: Inspired creativity to overcome all challenges.
- Commitment: Dedication to each other and exceptional service.
- Teamwork: Working together to deliver stronger results.
- Diversity: Embracing the value achieved thru mutual respect.
- Excellence: Top industry performance validated by our clients.
AQuity Solutions embraces a culture of inclusion and mutual respect by valuing the unique attributes of each member of our workforce, business partners, and the communities in which we serve.
AQuity promotes a visible commitment to diversity and inclusion, which guides our values, behaviors, and business strategies in a manner that maximizes our care for our communities and each other.
AQuity strives to:
- Inform, educate, perform, model, and lead to ensure diversity is reflected throughout our organization.
- Create and sustain an environment actively embracing diversity and inclusion by recognizing the value and uniqueness of all individuals.
- Hold all individuals associated with the organization accountable for their actions and decisions impacting the achievement of our Mission Statement.
- Utilize the successes in diversity to assist AQuity in becoming the provider and the employer of choice.
When we are open about our identity, our story, and our highs and lows, we can deliver more smiles, and build a better, more positive workplace and world.
Our mission is to enable the efficient delivery of excellent care.
We will deliver on this promise in a manner that makes it a joy for all to work with us; becoming the trusted partner that ensures financial success for our clients and healthier populations in our communities
Healthier Communities, Happier Clinicians, Thriving Organizations, Successful Healthcare for All
AQuity Solutions embraces a culture of inclusion and mutual respect by valuing the unique attributes of each member of our workforce, business partners, and the communities in which we serve.
AQuity promotes a visible commitment to diversity and inclusion, which guides our values, behaviors, and business strategies in a manner that maximizes our care for our communities and each other.
AQuity strives to:
- Inform, educate, perform, model, and lead to ensure diversity is reflected throughout our organization.
- Create and sustain an environment actively embracing diversity and inclusion by recognizing the value and uniqueness of all individuals.
- Hold all individuals associated with the organization accountable for their actions and decisions impacting the achievement of our Mission Statement.
- Utilize the successes in diversity to assist AQuity in becoming the provider and the employer of choice.
When we are open about our identity, our story, and our highs and lows, we can deliver more smiles, and build a better, more positive workplace and world.
Our Values
Agility
Navigate opportunities and obstacles with speed and certainty
- Receive openly, be outside-in
- Respond timely
- Focus on outcomes as one
Learning
Embed insight and capability in our people, processes and technology
- Impart knowledge and capability
- Celebrate success and leverage failure
- Empower everyone
Discovery
Relentlessly pursue innovation and excellence
- Identify emerging industry trends
- Expand what’s possible
- Integrate the best of people and technology; strive for excellence
Community
Foster human connections and collaboration
- Commit to the community
- Cultivate collaboration
- Ensure that people feel valued, not simply valuable