Medical Coding Services
Ongoing Coding Support

medical-coding-clients

Client Profile:

Large health network with hundreds of locations geographically spread

throughout the U.S.

Challenge:

Significant coding backlog due to previous national outsourced vendor’s inability
to consistently deliver services as contracted. Lack of system-wide Electronic
Health Record EHR system, resulting in wide-spread dependence on paperbased records. Client’s vendor onboarding method typically follows a six- to
eight-week process. This timeframe needed to be accelerated due to the
significant backlog.

Approach:

Experienced, specialty specific, certified coders were quickly identified to help
accelerate the ramp up schedule. Aquity IT teams coordinated with client
resources to establish system access and load proprietary desktop applications.

Results:

The Aquity remote coding support services team accomplished:

  • Coordinated with client IT staff to immediately gain platform access and
    facilitate application orientation. Achieved full production for nine
    coders within the first three days and added an additional five coders
    two days later, all fourteen fully oriented on client workflow and service
    level agreement requirements as they started production.
  • Processed daily workflow and reduced existing backlog by more than
    500 records within first week of production.
  • Due to early program success, Aquity adapted to client’s change of
    scope and added three additional facilities not initially identified in the
    original project.

To learn more about Aquity Solutions coding support services, contact us today at info@aquitysolutions.com.

Aquity Solutions

To learn more about Aquity Solutions interim management, staff mentoring, and coding quality assurance support services, contact us today.

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